Legal Documents

Kbaje Privacy Policy

Kbaje is fully transparent about how your personal information is collected, stored, and used. This Privacy Policy explains how your data is kept secure and what rights you have.

Last Updated: January 2026
SSL 256-bit Secured
Published in Bengali

Data Secured

All your personal information is securely stored on encrypted servers and is never sold to third parties.

Privacy Preferences

Your browsing and gaming data is used solely to improve our services. It is never shared with advertisers.

Your Control

You may request to view, correct, or delete your information at any time.

Legal Compliance

Kbaje operates in compliance with international data protection laws and licensing authority guidelines.

1. Introduction

kbaje A trusted online gaming platform for users in Bangladesh. We believe your privacy is a fundamental right — not merely a legal obligation. This Privacy Policy This document explains what personal information kbaje collects when you use our website and app, why it is collected, how long it is retained, and how it is kept secure.

By using the kbaje website, mobile app, or any of our digital channels, you are considered to have accepted this Privacy Policy. Please read this document carefully before registering. If anything is unclear, contact our support team — we are ready to answer all your questions.

This policy applies to both the https://kbaje.vip website and the kbaje mobile app.

2. Information We Collect

Kbaje collects your information in several ways. Some is provided directly by you; some is collected automatically. Full details below:

Information you provide directly:

  • Full name, date of birth, and national ID number (for KYC verification)
  • Mobile number and email address (for account creation and communication)
  • Home address (where required for identity verification)
  • Payment details — bKash/Nagad number or bank account information
  • Any messages or files you submit through support tickets

Automatically Collected:

  • IP address and geographic location (country/city level)
  • Device type, operating system, and browser version
  • Site access times, pages visited, and session duration
  • Gaming activity — games wagered, amounts, and outcomes
  • Transaction history — complete records of deposits and withdrawals

We never store your full payment card number or PIN. All payment information is held in encrypted form.

3. Use of Information

Kbaje uses your information only for specific, legitimate purposes. We never misuse your data. The primary use cases are:

  • Creating, verifying, and securely managing your account
  • Processing deposits and withdrawals and confirming transactions
  • Meeting KYC (Know Your Customer) requirements
  • Detecting fraud, money laundering, and suspicious activity
  • Providing customer service and resolving support tickets
  • Keeping you informed about relevant promotional offers and bonuses (with your consent)
  • Resolving technical issues on the platform and improving service quality
  • Activating and monitoring responsible gaming tools
  • Meeting legal obligations and submitting reports to regulatory authorities

If you no longer wish to receive promotional messages, you can unsubscribe at any time through your account settings.

4. Information Sharing & Third Parties

Kbaje never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:

  • Payment Processors: For verifying transactions with bKash, Nagad, Rocket, or banking partners
  • KYC Verification Provider: With licensed providers for identity and age verification
  • IT Infrastructure Provider: For server hosting and database management (under strict confidentiality agreements)
  • Fraud Prevention Partners: With industry-recognized partners for detecting suspicious activity
  • Law Enforcement Agencies: Where required by court order or legal obligation

Every third-party partner is required to sign a strict data protection agreement. They may only use your data for the specified purpose and are not permitted to share it with anyone else.

5. Data Security Measures

kbaje We maintain the highest industry standards for protecting your personal information. Our security framework is regularly audited by independent third-party security experts.

  • SSL/TLS 256-bit Encryption — applied to all data transfers
  • AES-256 Encryption — for stored sensitive data
  • Two-factor authentication (2FA) — for account login
  • Real-Time Firewall & Intrusion Detection System
  • Regular security audits and penetration testing
  • Strict data access control policy for staff
  • Data backup and disaster recovery plan

In the event of a security breach, affected users will be notified within 72 hours.

6. Cookie Policy

Kbaje uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. We use the following types of cookies:

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these
  • Functional Cookies: Remembering your preferred language, theme, and settings
  • Analytics Cookies: Understanding which parts of the site are most used and improving our services
  • Security Cookies: Detecting fraud and filtering bot traffic

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7. Your Rights

Under kbaje's Privacy Policy, you have the following rights:

  • Right of Access: The right to know what information we hold about you and to receive a copy of it
  • Right to Rectification: The right to request correction of inaccurate or incomplete information
  • Right to Erasure: The right to request deletion of your data in certain circumstances
  • Right to Restrict Processing: The right to restrict processing of your data in certain circumstances
  • Right to Portability: Right to receive your data in a structured format
  • Right to Object: The right to object to your data being used for specific purposes
  • Right to Withdraw Consent: Right to opt out of marketing communications at any time

To exercise any of these rights, email our support team. We will respond within 30 days. Please note that certain data may not be removable due to legal obligations or account security requirements.

8. Data Retention

Kbaje does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration of account activity and a minimum of 5 years after closure (legal obligation)
  • Transaction Records: 7 years from the date of the last transaction (financial regulatory requirement)
  • KYC Documents: Retained for up to 5 years after account closure
  • Support Tickets & Chat: 2 years from the date of resolution
  • Session Logs & Cookie Data: Up to 13 months
  • Marketing Preferences: Automatically deleted upon withdrawal of consent or after 3 years of inactivity

Once the retention period ends, your data is securely and permanently deleted or anonymised so that no individual can be identified.

9. Protection of Minors

Kbaje strictly prohibits registration or participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration
  • Account verification is suspended in cases of suspected irregularities
  • Any account identified as belonging to a minor is immediately closed and all associated data is permanently deleted.
  • A dedicated reporting channel is available for parents and guardians to raise concerns.

If you become aware that a minor is using kbaje, please notify our support team immediately.

10. Changes to the Privacy Policy

Kbaje may update this Privacy Policy from time to time due to changes in law, new services, or updates to our operations. For significant changes, we will:

  • We will send notifications to your registered email or mobile number
  • Display a notice banner on the website
  • We will notify you at least 14 days before any changes take effect
  • Update the "Last Updated" date on this page

If you continue using kbaje after changes are made, you will be considered to have accepted the updated policy. If you do not agree to the new policy, you may request that your account be closed.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Team. We are ready to answer all your questions.

  • Email: [email protected]
  • Response Time: Within 24–48 business hours
  • Live Support: 24/7 chat support available
  • Language: Support available in Bengali and English

To request deletion of or access to your data, write to us from your registered email and provide the details needed to verify your account.

Protecting Your Information Our Commitment

Kbaje is more than just a gaming platform — your digital security is our top priority.

🔐
Encryption

Military-Grade Protection

All your personal and financial information is protected using AES-256 encryption — one of the most powerful encryption standards in the world.

🛡️
Verification

Two-Factor Security

Two-factor authentication (2FA) on every login protects your account from unauthorised access. You will receive an instant alert if access is attempted from an unrecognised device.

👁️
Transparency

Fully transparent process

Where your data goes and who sees it — you have full visibility. kbaje never operates in the dark. You can request a data report at any time.

Fast Response

24/7 Security Monitoring

Our security team monitors your account around the clock. If any suspicious activity is detected, you will be notified immediately and your account will be secured if necessary.

🗑️
Data Controls

Right to Erasure

When an account is closed and the legal retention period has ended, all your data is permanently deleted. You may also request deletion of specific data at any time.

📋
Licensed

Regulatory Compliance

Kbaje operates under an international gaming license and strictly follows all regulatory guidelines on data protection.

About Privacy FAQ

The most common questions from our users — answered in plain English.

No, kbaje never sells your personal data to third parties. Limited data is shared only where necessary to deliver services — such as payment processing or KYC verification — under strict contractual agreements. No data is passed to advertisers or data brokers.

Yes, you can request a full report of the information we hold about you at any time. Send an email from your registered address to [email protected] and we will provide a copy of your data within 30 days.

After account closure, certain data must be retained for a defined period (typically 5–7 years) due to legal obligations. This includes transaction records and KYC documents. Once that period ends, all data is permanently deleted.

Only with your consent. If you agreed to receive promotional messages during registration, we may occasionally send you offers. You can opt out of marketing communications at any time through your account settings or by contacting our support team.

Yes. kbaje never stores your full card number or PIN. bKash, Nagad, or bank account numbers are stored using AES-256 encryption. All payment transfers are conducted through SSL/TLS secured channels.

Enjoy gaming in a safe environment

Your privacy is protected at kbaje — enjoy the best gaming experience with complete peace of mind.

Join kbaje, Play Safely

You have read our Privacy Policy and know how well your data is protected. Register with kbaje and welcome to Bangladesh's most trusted gaming platform.

100% Secure
Data Secured
Welcome Bonus
24/7 Support
বাংলা